Shipping Policy

Order Processing

  • Orders are processed within 1–2 business days (Mon–Fri, excluding bank holidays).
  • You will receive a confirmation email once your order is dispatched, including tracking details.

Delivery Times

  • UK Standard Delivery: 2–4 business days
  • UK Express Delivery: 1–2 business days
  • EU Delivery: 5–10 business days (customs clearance may cause delays)

Shipping Restrictions

  • Certain items (e.g., lithium batteries, power banks) are subject to carrier restrictions. Orders may be shipped using approved couriers only.
  • We do not deliver to P.O. Boxes, military addresses, or restricted locations.

Shipping Costs

  • Shipping fees are calculated at checkout based on weight, size, and destination.
  • Free UK delivery on orders over £60.

Lost or Damaged Packages

  • If your order is lost in transit or arrives damaged, please contact us within 48 hours with your order number and supporting photos. We will arrange a replacement or refund.